Beware the Nuff-Nuff

The nuff-nuff is the bane of our existence. That person who comes in complaining of tummy pain or feeling weak or some vague and inconsistent symptomatology completely without medical explanation and almost certainly psychological in nature. They have some tawdry and dreary sort of social background and probably reside in a slumlike place (oh boo-hoo). They have all sorts of medications for somatic relief. The endones and pethidines and maxolons and valiums. Not to mention the psychiatric pharmacopoeia of zolofts and efexors and zyprexas. Some of them drink and smoke too much (but not enough, sadly). We do all the tests (or just enough to satisfy ourselves) and find nothing while they abuse us for "not caring". So we send them home, kicking and screaming while they threaten "if you send me home I will be back here tomorrow" (which we know is true). And sit back exhausted but relieved that they've finally left. They are the bane of our existence, the nuff-nuffs. The bane. But would you know that:
  • Schizophrenia and other psychotic illnesses
  • Depression, anxiety
  • Personality disorders
  • Substance abuse
are all associated with greater rates of illness and mortality? Multiple presentations to hospital are a bad sign that there is something going wrong- whether it be physical or psychiatric. Or both for that matter. Even worse, as they say "you can't prove a negative"; in other words there are many for whom we do not find the real answer (even though it exists). Additionally, chronic diseases lead to significant psychiatric burden- people become depressed, anxious, sometimes even epileptics have psychological "pseudo-seizures". And the mentally ill just do not look after themselves properly. So what do you do when faced with the nuff-nuff? There is I suppose only one thing you can do - exclude organic pathology while treating the psychiatric disorder.
  • Approach things with an open mind each time. Ask yourself "why" and be prepared for a complex answer. Sometimes people with worsening disease become anxious and depressed and present to hospital even without a need to. Sometimes it is a cry for help. Sometimes despite mostly being psychiatrically unwell or having a pathological personality there is genuinely a medical cause for the symptoms.
  • Involve a psychiatric team early. Sometimes the diagnosis is psychiatric and this in itself is the main thing.
  • Keep a high index of suspicion for both organic and psychiatric disease- nuff-nuffs get sick too (and sometimes die)
  • Have a sympathetic but professional attitude; be caring but consistent and do not get too wound up in the transferred anxiety.
  • Do not get angry, violent or abusive. Additionally do not take on their stresses as your own.
  • Be as prepared for gratitude as for the potential to be verbally abused for your approach (and don't take it too personally)
  • Exclude dangerous things
  • Do what your duty of care towards your patient behoves you to do; do not discriminate on the basis of psychiatric illness.
Doctors are angered by these patients for more than one reason. We are educated to believe that only organic disease is "real" or "significant". But even more than that, being (often unconsciously) manipulated and having large amounts of angst and anxiety offloaded onto us - and then finding that the underlying cause is not what it seems- makes people feel betrayed or lied to (even if that is not the conscious aim of the patient). But why should we feel betrayed? A psychiatric diagnosis (even that of a somatoform or personality disorder) is still a medical - and pathological- condition that causes harm. Often the best thing we can do for these people is to acknowledge their underlying issues and refer appropriately. Sometimes that is all they have been hoping for.
3 responses
Your thinking is very logical and intellegent. Diagnosis is diagnosis. If there is a diagnosis, there would be treatment.
You sound like a jerk in your attitude.
Maybe its you who should be wary of rubbing off your anxieties,frustration and arrogance on to patients and not the other way around.
You come across as arrogant and cold and that is as much a 'disorder' as the psychosomatic disorders that you claim that your patient have just that your expressing it different.
Noone that is in the public service arena should have such an attitude of coldness,arrogance and lack of interpersonal relationship skills and thats how your coming across severely.
If your patients acuse you of not caring its because you dont care-you say they abuse you but who its you who is doing the abusing-look at your post,you even made up a name for them & called them "nuffnuffs".
Youve got some serious problems wrong with you & you need to take a real hard look at yourself-you give all doctors a bad name.
You sound spiteful and catty and even say "boohoo" regarding people that live in poverty.
The way you treat people is appalling.
You need to take a good hard look at yourself.
Also,you cant diagnose your patients with psychosomatic disorder or assume that they have it unless you have an objective,scientific tests saying that they do & not off some psychiatrists mere opinion.
If you dont have scientific proof that they have it & claim they do or write in their records that they do then your a total quack whos practicing unevidenced quackary.
I quite agree with you, that sort of cold-hearted attitude doesn't have a place in any system- public or private- and that people need to adopt a professional and caring attitude.

Your outrage is misplaced, given that if you had read the whole article you would have realised that I was advocating on behalf of patients who are usually dismissed as "nuff nuffs". Perhaps you should have read the whole article rather than the sarcastic first paragraph- I was actually making fun of other practitioners' attitudes towards people with psychiatric disorders, then went on to state that in fact, people with low socieoeconomic status, psychiatric disorders and psychosomatic disorders are at higher risk of bad outcomes and real diseases than those without.

While I am glad that I have also made you feel outraged that there are doctors with uncaring attitudes, I do think that it is a pity you did not read any further.